Privacy policy & compliance documentation
Where to find Zato's full privacy policy, platform terms, and all compliance documentation.
Zato's full privacy and compliance documentation is available in the Security & Trust collection on this knowledge base, and via direct request.
What is available
- Privacy Policy
- Platform Terms of Use
- ISO 27001:2022 certificate
- ISO 42001 certificate
- SOC 2 report (available under NDA)
- GDPR compliance documentation
- Data processing agreements
- Security overview
Zato's certification summary
Data sovereignty
Client data is stored within the firm's jurisdiction — NZ firms on dedicated AWS NZ infrastructure, AU firms on dedicated AWS AU infrastructure. Data does not cross borders.
Contact
- Security enquiries: security@zatohq.com
- General enquiries: team@zatohq.com
- Support tickets: Raise via the ? icon in the Zato portal
When you log into Zato for the first time, you accept the Platform Terms of Use. Your PSM can walk you through any compliance documentation your firm requires before committing to the platform.
--- END OF KNOWLEDGE HUB Total: 15 Collections | 52 Articles Collections 1-14: Platform guide (merged from Zato article content PDF + prior knowledge base) Collection 15: Security & Trust (5 articles — built as a collection, not a separate trust centre page) All emails corrected: security@zatohq.com for security | team@zatohq.com for general Data sovereignty updated: NZ → AWS NZ | AU → AWS AU Certifications updated: ISO 27001:2022, ISO 42001, SOC 2, GDPR throughout